Terms of Service

These terms govern your use of the MyCaddiPro app and website, including Tap-In and the 19th Hole ("the service"). By creating an account or using the service you agree to them, to our Privacy Policy, to the Tap-In community guidelines and to our copyright and takedown policy.

1. Who can use MyCaddiPro

You must be at least 18 years old and able to enter a binding agreement. Course staff, caddie master and organizer roles are granted by the course or society concerned; you may not claim a role you are not entitled to.

2. Your account

You sign in with LINE, Google or Kakao. Keep that account secure; you are responsible for what is done under your MyCaddiPro account. Give accurate details, including your handicap where you enter it yourself. One person, one account.

3. What the service is

MyCaddiPro provides live scoring, handicaps, leaderboards, society event registration and results, tee-time and caddy bookings with participating courses, course offers, messaging between golfers, societies, caddies and courses, Tap-In (a photo and short-video feed for golf) and the 19th Hole (a noticeboard where members list golf gear and services).

4. Bookings, fees and cancellations

• Tee times and caddies are booked with the golf course. The course's own rules on prices, deposits, arrival and no-shows apply.
• Society event fees are set and collected by the society organizer, not by MyCaddiPro. Amounts shown in the app are the organizer's record.
• MyCaddiPro does not process card payments and does not charge subscription fees.
• You can cancel a tee time or a caddy booking you made from the app; the course and society can also cancel or change bookings. A caddy cannot cancel a booking herself; changes are made by the course.
• Hot deals are limited offers made by a course; spots are first come, first served and a grab is a booking with the course.

5. Scores, handicaps and results

Scores you or your playing partners enter are shared with your group, your society and its organizers, and on leaderboards you take part in. Organizers may correct scores and publish results. Handicaps shown in the app are calculated from posted rounds and society records and are for the app's own competitions unless your society states otherwise. A "Verified round" on Tap-In is read from the round recorded in the app; it cannot be typed in.

6. What you post: Tap-In, comments, messages and listings

• It stays yours. You keep ownership of the photos, videos, captions, comments, listings and messages you post.
• The licence you give us. So the service can work, you give MyCaddiPro a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize and re-encode (for example shrinking a video to 720p), display and distribute your content within the service and through the share links you or other members create. The licence ends when you delete the content or your account, except for copies other members have already seen or saved outside the app, backups kept for a limited time, and anything we must keep by law or to deal with a report.
• You must have the rights. Only post what you created or have permission to post. That includes the sound in a video: only the sound your phone recorded; do not add music or soundtracks you don't own. Get permission before posting clear photos or videos of other people who would not expect it.
• Who sees it. Tap-In posts are visible to members of MyCaddiPro. "Followers only" limits who sees a post in the app; it is a visibility setting, not a promise of confidentiality — don't post anything you need to keep secret.
• Mentions and likes. Tagging someone notifies them. Like counts shown on a post may include promotional adjustments made by MyCaddiPro on its own posts; the names shown as having liked a post are always real members who tapped like.

7. Community guidelines and acceptable use

Everything you post must follow the Tap-In community guidelines. In particular, do not:

• post nudity or sexual content, violence, gore, hate, harassment or bullying, or anything involving a minor in an unsafe or sexual context;
• post someone else's photos, videos, music, broadcasts or other work without permission, or add music you don't have the rights to;
• share someone's private information, impersonate anyone, or use another person's account;
• enter false scores, spam, advertise or sell outside the 19th Hole, or run scams;
• attempt to access data or roles you are not authorised for, scrape the service, or interfere with it;
• misuse the SOS feature, which is for genuine emergencies only.

8. Moderation and removal

Uploaded photos (and frames from videos) are reviewed by AI (Google's Gemini service) before they are posted, and refused if they break the guidelines; we may also use AI to help review captions, comments and reported content, with people making the final decision on reports and appeals. Members can report posts; a post reported by several members is hidden while it is reviewed. MyCaddiPro may remove, hide or mute any content, and may limit, suspend or close an account, when we believe it breaks these terms, the guidelines or the law — with or without notice. If you think we got it wrong, tell us in the app under Messages → Reports; for copyright removals use the counter-notice on the copyright page.

9. Copyright and takedown

We respond to notices of copyright infringement under the notice-and-takedown procedures of Thailand's Copyright Act and the US Digital Millennium Copyright Act (DMCA). How to send a notice, what happens next, how the poster can send a counter-notice, and our repeat-infringer policy are on the Copyright & takedown page. Accounts that repeatedly post infringing material will be closed.

10. The 19th Hole

• The 19th Hole is a noticeboard. Sales, swaps and services are private arrangements between members. MyCaddiPro is not a party to them, does not handle payment, takes no commission and does not check items, sellers or buyers.
• Only list golf-related items and services you are allowed to sell. No counterfeit, stolen or unlawful items.
• A "hand-over at an event" is arranged between the members concerned. Meet in person, check the item before paying, and follow the course's and society's rules.

11. Availability and liability

The service is provided "as is". We work to keep it available and accurate but do not guarantee uninterrupted service or error-free scoring, handicaps or bookings. Content posted by members is theirs, not ours, and we don't endorse it. To the extent permitted by law, MyCaddiPro is not liable for losses arising from use of the service, missed tee times, incorrect results, dealings between members, or actions of courses, societies, caddies or other users.

12. Your responsibility for what you post

If someone makes a claim against MyCaddiPro because of content you posted or your breach of these terms, you agree to cover the reasonable losses and costs that result, to the extent permitted by law.

13. Ending your account

You can delete your account at any time from your Profile in the app; see the Privacy Policy for what is removed. We may suspend or end accounts that break these terms.

14. Changes

We may update these terms; the current version is always at this page with the date above. Continuing to use the service after a change means you accept it.

15. Law and disputes

These terms are governed by the laws of Thailand, and the courts of Thailand have jurisdiction, without taking away any rights you have under the law of the country where you live.

16. Contact

Use Messages → Reports in the app. Copyright notices go through the copyright page.